Sky glass remote control with app buttons?

[Davy58]

Is there such a thing of a Sky Glass remote control with app buttons on it? Saw something on the forum that someone mentioned about it. 

[GD1]

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@Davy58 wrote:

Is there such a thing of a Sky Glass remote control with app buttons on it? Saw something on the forum that someone mentioned about it. 

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Yes, they normally get sent when a Glass subscriber cancels the TV subs leaving the TV working with Apps & Tuner only.

[Davy58]

Any idea what apps the buttons control?

[Jporch316]

@Davy58 

There was a photograph of one in a thread on here a long time ago .......

From memory theres was a Netflix and YouTube button but can't really remember 

[SlenderRobert]

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@Jporch316 wrote:

@Davy58 

There was a photograph of one in a thread on here a long time ago .......

From memory theres was a Netflix and YouTube button but can't really remember 

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Yeah I think that's right. They basically replaced the + playlist button and the voice control button (I think) as they don't function without an active sub - it looked pretty lame really. 

[Jporch316 · Accepted solution]

Here ya go ......

 

[Davy58]

@Jporch316 

thanks for the pic, was just curious 

[Fothergill1]

@GD1 Are they sent out automatically when a Glass subscriber cancels or do they need to request one?  

I knew they existed but that's the first picture I have seen of one so thanks @Jporch316 

[GD1]

@Fothergill1  I beleive they are sent automatically when they call the full TV subs.

[leec32]

Has anyone actually had one of these been sent, i went back to skyq last week becuase glass/stream is terrible, the advisor on the phone told me one would be sent out but still nothing, I've just came of a call with sky and he said he was from the technical department and never heard or seen of this remote 

[Fothergill1]

@leec32 I have not personally seen one as I haven't cancelled my Glass subscription but they obviously exist. There is a picture of one in the "Answer" given by @Jporch316 above.

[leec32]

OK, thanks, i will call cancelations tomorrow as they were the ones who told me, nobody else seems to know lol

[Fothergill1]

@leec32 I could escalate your post if you like.  You might have some luck with the Community Messaging Team.  Let me know.

[leec32]

If you can please, thank you. 

[Jporch316]

@leec32 

Theres been at least 3 or 4 posts of the past 2 years where users have advised they have received them without prompting from sky