This discussion topic has been answered Discussion topic: Sky Glass/Stream: Can't see the picture due to a blue screen
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 24 Nov 2025 08:04 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky glass not working again
My sky glass is down also!! It's saying my broadband is fine but Wi-Fi is showing an issue, I thought Wi-Fi and broadband was the same thing!!
Message posted on 24 Nov 2025 08:06 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Not working!!
Message posted on 24 Nov 2025 08:08 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: No.oicture
As you mention Glass I have moved your post into a thread on the Glass board discussing this mornings Glass issues. As you can see from the post temporarily marked as the answer Sky have been notified via a closed forum we have.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 24 Nov 2025 08:09 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: No picture
My linear channels have now come back too.
Hope it's the same for others.
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 24 Nov 2025 08:10 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Can’t connect to sky seeing error
Yippee it's back..... but now I have to go to work.
Sky - you must do better!!!
Message posted on 24 Nov 2025 08:11 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: No picture
Mine is back now
Message posted on 24 Nov 2025 08:11 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Not working!!
Rebooted (advanced) again & working now
Message posted on 24 Nov 2025 08:11 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky glass not working again
@Shellyb75 wrote:My sky glass is down also!! It's saying my broadband is fine but Wi-Fi is showing an issue, I thought Wi-Fi and broadband was the same thing!!
@Shellyb75 Wi-Fi and broadband are different things
Broadband essentially covers the service from outside your property to your router/hub.
WiFi refers to your home network. Internet coverage doesn't have to be picked up by connecting to a WiFi signal, you can plug in your an Ethernet cable which bypasses the WiFi. WiFi is essentially all internal to your property.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Message posted on 24 Nov 2025 08:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: No.oicture
Seems to be coming back for everyone ... hope yours is sorted too .
Message posted on 24 Nov 2025 08:15 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky glass not working again
Thank you! I'm useless when it comes to technology!
I've had full fibre fitted recently and it's been working fine until this morning! Everything else is connected except sky glass
Message posted on 24 Nov 2025 08:17 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky glass not working again
It's so annoying! I've tried all the fix the problems and nothing, you tube and Netflix are working but no bbc or sky channels!
Message posted on 24 Nov 2025 08:18 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Not working!!
I'm same technical error all channels tried to reset allsorts
Message posted on 24 Nov 2025 08:18 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: No.oicture
It's back.
Message posted on 24 Nov 2025 08:19 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: My Skyglass also not working
I've never experienced it before. I hope it is not a regular thing.
Best wishes
Message posted on 24 Nov 2025 08:24 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
SKY Glass Error messages
Getting messages this morning such as “please wait for the programme to load” and "There is a technical fault with this programme, please try later. Rebooted but to no avail. Really annoying. Will have to spend 30 minutes on hold trying to call SKY, terrible customer service
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page