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Discussion topic: Sky glass Tv keeps losing power.

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This message was authored by: Donnap1

Message posted on ‎24 Nov 2025 07:58 PM

Sky glass Tv keeps losing power.

My Sky Glass TV keeps periodically turning off. This can happen multiple times an evening. It does not go into standby but loses complete power. I have to wait at least 10mins and disconnect the plug and then power back up. 
what would this be?

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎24 Nov 2025 08:12 PM - last edited: ‎24 Nov 2025 08:14 PM

Re: Sky glass Tv keeps losing power.

Posted by a Superuser, not a Sky employee. Find out more

@Donnap1  Possibly a faulty power unit, how long have you had the TV?

 

Sky Glass comes with a two-year warranty.   Sky Glass TV repairs | Sky Help | Sky.com | Sky Help | Sky.com

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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