Discussion topic: Request a replacement sky glass remote control
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Message posted on 25 Jan 2024 03:19 PM
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Request a replacement sky glass remote control
Please send me a replacement remote control for sky glass tv
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All Replies
Message posted on 25 Jan 2024 03:27 PM
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Re: Request a replacement sky glass remote control
Nobody here can send you one, I'm afraid, we're a customer Community. Give Sky a call.
Message posted on 25 Jan 2024 03:33 PM
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Re: Request a replacement sky glass remote control
@SheilaRichards You can't request this through a public forum, no one would even know who you are.
1) You can order a replacement from Amazon: https://www.sky.com/help/articles/damaged-or-lost-sky-glass-remote
2) You can order a replacement from Sky under warranty: https://www.sky.com/help/forms/streaming-tv-remote
3) Or you can call Sky Customer Service to order a replacement.
In the meantime, if you still have any Sky Q kit, you can pair your Q remote.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 16 May 2024 08:02 PM
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Re: Request a replacement sky glass remote control
My grandson was playing with the remote and went down toilet wont work so had no v for 2 days now so so sorry need a new one asap
Message posted on 16 May 2024 08:03 PM
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Re: Request a replacement sky glass remote control
Dont have sky number
Message posted on 16 May 2024 08:07 PM
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Re: Request a replacement sky glass remote control
@Charliejames98 wrote:My grandson was playing with the remote and went down toilet wont work so had no v for 2 days now so so sorry need a new one asap
I'd suggest reading the advice listed in post 3 of this thread.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
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Message posted on 30 Jul 2024 11:21 AM
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Re: Request a replacement sky glass remote control
Please I need to have sky glass remote replacement
thanks
syeda
Message posted on 30 Jul 2024 02:21 PM - last edited: 30 Jul 2024 02:21 PM
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Re: Request a replacement sky glass remote control
@Kamrunnahar wrote:Please I need to have sky glass remote replacement
thanks
syeda
Please read the post marked Answer earlier in the thread.
Message posted on 29 Jan 2026 08:53 PM
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Re: Request a replacement sky glass remote control
Can i get a new sky glass remote mine has stopped working and put fresh batteries in and still not working
Message posted on 29 Jan 2026 09:02 PM
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Re: Request a replacement sky glass remote control
Read post number 3. We are fellow customers here on the community.
You need to follow the process outlined in that post.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 06 Mar 2026 12:03 PM
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Re: Request a replacement sky glass remote control
A sky glass controller please
Message posted on 06 Mar 2026 12:05 PM
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Re: Request a replacement sky glass remote control
@Elaine+agnew wrote:
A sky glass controller please
Please read the replies within this thread as the answer has been provided.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 08 May 2026 06:39 AM
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Re: Request a replacement sky glass remote control
Need a replacement sky glass remote old one got wet
Message posted on 08 May 2026 07:33 AM
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Re: Request a replacement sky glass remote control
@Lofty123 wrote:Need a replacement sky glass remote old one got wet
Please read the earlier posts in the thread.
Message posted on 08 May 2026 07:58 AM - last edited: 08 May 2026 08:02 AM
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Re: Request a replacement sky glass remote control
This thread is playing out like some garbage TV show where the same joke is repeated over and over!
I've said it before and I'll say it again - there needs to be a big banner at the top of the 'New Discussion' page that states this is a customer to customer forum, not a Sky customer service forum - you're not talking to Sky.
If your product (in this case a forum) is causing confusion, something is wrong with how you've implemented it.
As many others have already said - see the answer in post 3 for details of getting a replacement remote. Also, there's always plenty to be found on eBay.
Sky Glass 65” [Gen 2]
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Sky Glass Air 43” connected to Sky Soundbox
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Sky Ultimate TV, Sky Sports, Sky Cinema, Whole Home, UHD&Atmos, Ad Skipping
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