24 Jun 2024 09:54 AM
We've had Sky Glass for around 18 months now and there's a persistent issue with the quality of the sound of voices, particularly on Netflix and Disney +.
The voices sound distorted - the besy way I can describe it is like how someone who has braces sound.
Could there be a setting we've not got right that's causing this? Or is it just another let down of the Sky Glass TV offering?
Any suggestions would be appreciated.
Thanks very much.
24 Jun 2024 10:00 AM
I've noticed that since the recent update. Thought my hearing was going😂
24 Jun 2024 10:33 AM
@LOwen19Have you checked in Settings>Picture and sound>Sound>Enhance speech quality. Toggle this setting to 'On' if it is currently set to 'Off'. It might help
26 Jun 2024 07:34 AM
Hi
I've tried that, thank you.
26 Jun 2024 10:09 AM - last edited: 26 Jun 2024 10:09 AM
@LOwen19 Did it improve the sound quality?
27 Jun 2024 04:19 PM
No, just made it more prominent to be honest. I wonder if it is just me.