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Discussion topic: Pin to watch sky Atlantic

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This message was authored by Paul+103 This message was authored by: Paul+103

Pin to watch sky Atlantic

Hi

does anyone know why I need to enter a pin to watch sky Atlantic 

all parental settings are off

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This message was authored by Tim+Adams This message was authored by: Tim+Adams

Re: Pin to watch sky Atlantic

Posted by a Superuser, not a Sky employee. Find out more

Hi @Paul+103 

 

The parental settings have no control if the content being shown requires PIN to view.

This is set by Ofcom.

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Pin to watch sky Atlantic

Posted by a Superuser, not a Sky employee. Find out more

@Paul+103 If you are watching age restricted content pre watershed then it'll always ask for the pin regardless of your settings

it's an ofcom regulation requirement that Sky must adhere to and cannot be override by sky or the customer

https://www.ofcom.org.uk/consultations-and-statements/category-2/mandatory-daytime-protection#M1014

certain channels like Sky Atlantic and Sky Comedy are taking advantage of a rule change that allows them to broadcast age restricted content pre watershed providing they apply Mandatory daytime protection , that cannot be overridden by the the customer , it seems that Sky have decided to apply this rule to each individual program that the rules apply to rather than the channel, so this means that if you have entered the pin to access the channel and the following program is also age restricted you will be asked to enter the pin again when that program starts even though you are already on the channel


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