22 Feb 2023 06:29 PM
Hi
does anyone know why I need to enter a pin to watch sky Atlantic
all parental settings are off
22 Feb 2023 06:31 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Paul+103
The parental settings have no control if the content being shown requires PIN to view.
This is set by Ofcom.
Thanks,
Tim
22 Feb 2023 06:31 PM
Posted by a Superuser, not a Sky employee. Find out more@Paul+103 If you are watching age restricted content pre watershed then it'll always ask for the pin regardless of your settings
it's an ofcom regulation requirement that Sky must adhere to and cannot be override by sky or the customer
https://www.ofcom.org.uk/consultations-and-statements/category-2/mandatory-daytime-protection#M1014
certain channels like Sky Atlantic and Sky Comedy are taking advantage of a rule change that allows them to broadcast age restricted content pre watershed providing they apply Mandatory daytime protection , that cannot be overridden by the the customer , it seems that Sky have decided to apply this rule to each individual program that the rules apply to rather than the channel, so this means that if you have entered the pin to access the channel and the following program is also age restricted you will be asked to enter the pin again when that program starts even though you are already on the channel