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Discussion topic: I have just rejoined sky stream, they sent me 2 pucks but I also have one from a previous contract,

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This message was authored by: Davebuckley2005

I have just rejoined sky stream, they sent me 2 pucks but I also have one from a previous contract,

Im trying to connect a third puck which I still have from a previous contract, i'm getting so far and its telling me to link it to my new contract, I'm going to mysky and trying to put the activation code in but it won't open the page, it just says oops cannot access this page, what do i do, I've tried the chat but that stupid thing won't let me speak to anyone, just gives me a premium charge number.

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This message was authored by: Fothergill1

Re: I have just rejoined sky stream, they sent me 2 pucks but I also have one from a previous contra

Posted by a Superuser, not a Sky employee. Find out more

@Davebuckley2005When calling Sky to get past the chatbot and speak to someone try answering the following:

 

Say about  sky glass

Say it’s something else

Say NO when asked about using the web link

 

This should result in you being put through to an adviser.  It's worth a try and has worked for me.

 

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