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Discussion topic: On switch on the sky glass has fogotten apps and ethernet connection

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This message was authored by Debonsteve59 This message was authored by: Debonsteve59

On switch on the sky glass has fogotten apps and ethernet connection

Our sky glass 55 system has developed a strange couple of issues:

 

1, When switching on the system thinks that it's not connected to Internet via the ethernet cable . Use the on screen option to connect, and the system is connected - weird 

 

2, Continue to the recently used Apps screen and they have all disappeared. Apps have to be added and accessed again

 

This has happened a few times now and early this morning the system would not connect to the Internet 

 

Any help would be appreciated, thank you 


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This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: On switch on the sky glass has fogotten apps and ethernet connection

Posted by a Superuser, not a Sky employee. Find out more

@Debonsteve59  With regards to your point 1. I'm assuming this is the same issue I had with Sky Glass.  Every morning when it was switched on it said there was no network and we needed to switch it off via the remote and back on again.  We resolved this by going into settings > Startup and Standby  menu and switched on the Networked Standby mode setting.  This stops the TV fro losing the network when it goes into standby.

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This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: On switch on the sky glass has fogotten apps and ethernet connection

Posted by a Superuser, not a Sky employee. Find out more

@Debonsteve59  With regards to your point 1. I'm assuming this is the same issue I had with Sky Glass.  Every morning when it was switched on it said there was no network and we needed to switch it off via the remote and back on again.  We resolved this by going into settings > Startup and Standby  menu and switched on the Networked Standby mode setting.  This stops the TV fro losing the network when it goes into standby.

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
Debonsteve59
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This message was authored by Debonsteve59 This message was authored by: Debonsteve59

Re: On switch on the sky glass has fogotten apps and ethernet connection

Thank you, that makes sense. I'm taking that there has been an upgrade and this has made changes to my settings

I'm hoping that the Apps will now Stay in Place 

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