17 Aug 2024 02:03 PM
About once a week i have a blue vertical line that appears on my sky glass tv when I switch it on. Not always in the same place.
Usually turning it off and on clears it but sometimes I have to switch off power to do this.
Its about 9 months old.
Anyone have any ideas please?
?
17 Aug 2024 02:47 PM
Posted by a Superuser, not a Sky employee. Find out moreI had a very similar thing with my Glass TV which developed a vertical 2 inch wide grey line. A normal reboot didn't help so I left the TV unplugged overnight and the line disappeared and luckily it never came back. Give it a try but if it doesn't resolve the issue or if it keeps coming back you should call Sky for additional troubleshooting and if necessary a replacement TV (assuming it is still within its 24 month warranty).
17 Aug 2024 04:05 PM
Try turning the tv off, and unplugging it for about 10mins it usually works
17 Aug 2024 05:37 PM
It's kind of astonishing that this still happens, nearly three years after Sky Glass launched. You'd think they'd have worked out the cause of it by now...