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Discussion topic: Blue vertical line on tv

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This message was authored by SarahP2511 This message was authored by: SarahP2511

Blue vertical line on tv

About once a week i have a blue vertical line that appears on my sky glass tv when I switch it on. Not always in the same place.

Usually turning it off and on clears it but sometimes I have to switch off power to do this. 
Its about 9 months old. 
Anyone have any ideas please? 

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This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Blue vertical line on tv

Posted by a Superuser, not a Sky employee. Find out more

@SarahP2511

I had a very similar thing with my Glass TV which developed a vertical 2 inch wide grey line.  A normal reboot didn't help so I left the TV  unplugged overnight and the line disappeared and luckily it never came back.  Give it a try but if it doesn't resolve the issue or if it keeps coming back you should call Sky for additional troubleshooting and if necessary a replacement TV (assuming it is still within its 24 month warranty).

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This message was authored by peter-marlow+1966 This message was authored by: peter-marlow+1966

Re: Blue vertical line on tv

Try turning  the tv off, and unplugging  it for about 10mins it usually  works

This message was authored by Mister_Dalek This message was authored by: Mister_Dalek

Re: Blue vertical line on tv

It's kind of astonishing that this still happens, nearly three years after Sky Glass launched. You'd think they'd have worked out the cause of it by now... 

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