Sky communication for disabled people is poor

[MrRichAllen1976]

@yome I have a strong/broad Yorkshire accent, the majority of even UK call centres, never mind ones on the flippin' Moon (slight exaggeration but you'll know what I mean) struggle to understand me.

[Yoghurt]

I'm registered as well with sky accessibility team they are very helpful @yome 

[yome]

Do they have a contact number ? I couldn't see one. Thanks

[Annie+UK]

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@yome wrote:

Do they have a contact number ? I couldn't see one. Thanks

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Use this link: https://www.skyaccessibility.sky/

[Othavery]

For those who experience anxiety with phone calls and find Sky's chat service unreliable or limited by office hours, several alternatives are available for contacting Sky UK. Options include using a 24/7 AI-powered chat assistant, posting on the official Sky Community forum, sending a message via the website or My Sky app, or writing a formal letter.

[MrRichAllen1976]

@Othavery I hate talking to AI powered chat bots, let me talk to an actual person for Christ sake.

[GD1]

@MrRichAllen1976  You can if you use the correct links for the accessibility team https://www.skyaccessibility.sky/

[MrRichAllen1976]

@GD1 I'm currently in a queue with the virtual agent on the above link to speak to a human agent.

Not that I hold much hope, it said they're extremely busy.

[caesarome]

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@MrRichAllen1976 wrote:

Not that I hold much hope, it said they're extremely busy.

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@MrRichAllen1976 

You have picked the wrong time to try and call them. The day after a major storm past over large parts of the UK so I would imagine they will gdcqyite busy for a good few days.

[MrRichAllen1976]

@caesarome I did not call them, I was on live chat, BIG difference.

[GD1]

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@MrRichAllen1976 wrote:

@caesarome I did not call them, I was on live chat, BIG difference.

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They would STILL be busy on live chat for the same reason.