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This discussion topic has been answered Discussion topic: I have spasmodic dysphonia (vocal paralysis). Every single query I make results in Please Call Us

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Message posted on ‎16 Mar 2024 03:07 PM

I have spasmodic dysphonia (vocal paralysis). Every single query I make results in Please Call Us

I have Spasmodic Dysphonia (Vocal Paralysis). Every single query I make with Sky results in "Please Call Us On... " I can't! I want to change my package through a virtual chat; either live or via E-mail - the only 2 ways I can communicate. Is anyone able to help me? Please. I'm at my wits end.

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Message posted on ‎16 Mar 2024 03:18 PM

Re: I have spasmodic dysphonia (vocal paralysis). Every single query I make results in Please Call U

Posted by a Superuser, not a Sky employee. Find out more

You'd be best to register with Sky Accessibility. They offer additional contact options: https://skyaccessibility.sky/

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Message posted on ‎16 Mar 2024 03:18 PM

Re: I have spasmodic dysphonia (vocal paralysis). Every single query I make results in Please Call U

Posted by a Superuser, not a Sky employee. Find out more

You'd be best to register with Sky Accessibility. They offer additional contact options: https://skyaccessibility.sky/

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Message posted on ‎16 Mar 2024 04:05 PM

Re: I have spasmodic dysphonia (vocal paralysis). Every single query I make results in Please Call U

Thankyou for that. Unfortunately it's the same problem. It either tells me to call them to register... or to use their chat bot which refers me to the same. Its an endless loop.

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Message posted on ‎16 Mar 2024 04:34 PM

Re: I have spasmodic dysphonia (vocal paralysis). Every single query I make results in Please Call U

Posted by a Superuser, not a Sky employee. Find out more

@tazhamilton 

The chat closes at 4pm on a Saturday. You can use it on Monday. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Message posted on ‎16 Mar 2024 04:44 PM

Re: I have spasmodic dysphonia (vocal paralysis). Every single query I make results in Please Call U

Thankyou. I'll give it a shot on Monday. Fingers crossed.

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