House of the dragon, no subs in UHD.

[jojaca]

It's shocking this day and age,  that your biggest show of the year has no subs in UHD. With a fantasy show like this I like to read the subs because it's quicker to pick up the character names and follow the storyline better.  I now have to watch standard HD just so I can have the subs.  No point in having UHD for me and this could stop me from renewing in the future. No problems with subs from the other major streaming platforms. 

[Invisiblename]

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@jojaca wrote:

It's shocking this day and age,  that your biggest show of the year has no subs in UHD. With a fantasy show like this I like to read the subs because it's quicker to pick up the character names and follow the storyline better.  I now have to watch standard HD just so I can have the subs.  No point in having UHD for me and this could stop me from renewing in the future. No problems with subs from the other major streaming platforms. 

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Not my show..... we are all fellow Sky customers on here

[bob1234]

@jojacaYou are not alone Sky are not good with UHD subtitles.

[Chodley]

And your need, while well observed with the obscure myriad Westeros names, is just a minor problem compared to viewers with accessibility needs. This really should be provided.

[J+R+Lewis]

I also find this incredibly frustrating. Sky are particularly bad at providing subtitles for their broadcasts. It is astonishing that they wouldn't do everything in their power to try and meet this minimum expectation with a show of this magnitude.

[Wendie+Woo]

Why are there no subtitles for House of Dragons? Its disgusting in this digital age that top rated programs are not accessible to those with hearing Impairments.

[Wendie+Woo]

I can't get subtitles in normal HD how are you getting them?

[Chodley]

@Wendie+Woo The standard way, hit the ? button on the remote and English subtitles are in that menu at the bottom of the screen.

[Anonymous]

Same issue for me, almost 1 week after the episode aired and still no subtitles leaving me unable to watch this programme. What are we paying for if SKY cannot provide accessibility features? It's not like they don't have the money. Disabled people are left behind once again, I'm absolutely disgusted. 

[Fidel+59]

Is it in Uhd? I've only seen the first episode in uhd and the rest in hd

[Chodley]

@Fidel+59 That could be a series linking issue. They are all available in UHD

[Fidel+59]

Yeah I understand that but I've looked on demand too and only 1&2 is available as my screenshot above shows. 

[Chodley]

 

Ok I found your screenshot (it wasn't above but in a different thread)

those are the series linked ones that have been recorded from the live broadcast. I had this problem. It seems to get confused and record or download those and then not download the next episode in UHD, but I did manage to find the rest of the UHD ones . Nigea's explanation should work, that he posted in your other thread. 

 

 

 

 

[KateQ]

I'm watching on sky glass no subs on any version. Absolutely shocking in this day and age. Crap 

[Fidel+59]

I agree. PS I don't think Sky glass is what they hoped it would be.