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Discussion topic: Sky sport app on my iPad not working gives a location not available.?

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Alanm5
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Sky sport app on my iPad not working gives a location not available.?

‎25 Jun 2024 10:58 AM

 

Using my iPad to watch sky sports I get message of: UNSUPPORTED LOCATION

 the video you are trying to watch can not be viewed from your current country or location.

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caesarome
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Re: Sky sport app on my iPad not working gives a location not available.?

‎25 Jun 2024 11:30 AM

Posted by a Superuser, not a Sky employee. Find out more

Are you in the UK or Ireland if so and you have a VPN running try disabling it.

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caesarome
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Re: Sky sport app on my iPad not working gives a location not available.?

‎25 Jun 2024 11:30 AM

Posted by a Superuser, not a Sky employee. Find out more

Are you in the UK or Ireland if so and you have a VPN running try disabling it.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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SKY1992bf
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Re: Sky sport app on my iPad not working gives a location not available.?

‎25 Jun 2024 11:33 AM

Posted by a Superuser, not a Sky employee. Find out more

Is location services enabled on your device 


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Alanm5
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Re: Sky sport app on my iPad not working gives a location not available.?

‎25 Jun 2024 11:36 AM

Turning off my VPN has worked.Thanks very much. Alanm5 

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Arl1979
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Re: Sky sport app on my iPad not working gives a location not available.?

‎28 Aug 2024 02:39 PM

I have the same issue with this. I am not running through a VPN. Since it works fine on my mobile network without broadband the only solution appears to be Sky have blacklisted in error the IP addresses assigned to my ISP. 

 

After an hour of being passed from pillar to post within SKY no one seems to know how to fix this so reaching out to the Community for help.

 

ISP is Starlink - welcome to rural England

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Skg67
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Re: Sky sport app on my iPad not working gives a location not available.?

‎26 Nov 2024 07:17 PM

Similar problem with iPad and the app.

I turned off precise location on the sky app settings (and changed it so that the location was available to the app only when using it).

One or other seems to have cured it.

I hope it works for you. Let me know.

George Skelton.

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