Sky VIP Ballot Error Message - Email Already Registered

[Marts99]

Hi there someone emailed last night and the issue is now sorted thank you

[caesarome]

@Ken262 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

[JoelyBoy]

I have this exact same issue that I can enter competitions but whenever I try to enter ballots or try to win tickets for Sports Events, I get told that 'email address is already registered'.

[caesarome]

@JoelyBoy 

Another member recently posted this:

Try using any other email address so you can get to the next page then change it back to your usual email before submitting.

[JamesM691]

I am getting the same issue and cannot enter sports tickets competition on sky vip

[caesarome]

@JamesM691 

What happened when you tried what is in the post above yours ?

[meadowman]

I have the same issue too, I get the message email address already registered 

[caesarome]

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@caesarome wrote:

Another member recently posted this:

Try using any other email address so you can get to the next page then change it back to your usual email before submitting.

---

[KeironDyson]

Same problem for a while now. Anyone around to help? 

[JamesM691]

This works but feels like a temporary solution as I have to do it every time now. I want my actual email associated rather than this other temp one

[DanH_98]

Hi,

What is the solution to this as I am having the same issue

Thanks

[caesarome]

@DanH_98 

Try using any other email address so you can get to the next page then change it back to your usual email before submitting.

[MD20251]

I have an issue with my Sky VIP account where it will not let me enter ballots because my email address is already registered. Is there a way to fix this? 

 

[caesarome · Accepted solution]

@MD20251 

Other members have said that doing this has worked for them:

Try using any other email address so you can get to the next page then change it back to your usual email before submitting.

[MD20251]

Thank you, that worked