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Discussion topic: upstream connect error or disconnect/reset before headers. reset reason: connection termination

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Tim642
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upstream connect error or disconnect/reset before headers. reset reason: connection termination

‎26 Jun 2024 08:19 AM

Above error message when trying to access email.

 

I have cleared browser cache etc. I have tried private browser mode, still getting message.

 

Any ideas ? I can access email on a mobile, the error is on my laptop Windows 10.

 

 

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Chloe-W22
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Re: upstream connect error or disconnect/reset before headers. reset reason: connection termination

‎26 Jun 2024 09:11 AM

Posted by a Sky employee

Good morning all, and if you're new here welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related. 

 

I'm so sorry for the inconvenience, we are aware of an issue affecting Yahoo Mail this morning which means you may face problems accessing your email.

 

Our support teams are investigating this as we speak.

Chloe-W22

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

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Carole6
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Re: upstream connect error or disconnect/reset before headers. reset reason: connection termination

‎26 Jun 2024 08:25 AM

Having the same issue but on laptop and phone

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JoG255
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Cannot access mail. Error code is displayed

‎26 Jun 2024 08:31 AM

When I complete my login in to Yahoo Mail and error statement is displayed. "Up stream connect error or disconnect/reset before headers. Reset reason: local reset" and I cannot access my emails

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zandri
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Re: upstream connect error or disconnect/reset before headers. reset reason: connection termination

‎26 Jun 2024 08:35 AM

Also having the same issue, windows 10.

 

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Mark39
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Re: upstream connect error or disconnect/reset before headers. reset reason: connection termination

‎26 Jun 2024 08:38 AM - last edited: ‎26 Jun 2024 08:41 AM

Posted by a Superuser, not a Sky employee. Find out more

Never seen that before and I'm not sure what the message means, to be honest. I take it from your post that you're trying to log in via,your browser. Clearing the cache often fixes login issues, but clearly not in this case. You could try turning off your router for 30 minutes which  will give y9u a new public IP address, in case that's somehow the cause. 

 

Edited to add:: looks like,it might be a Sky issue. It may be temporary so I 'd wait,for the time being. I'm seeing,the same issue.

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Oddie2004
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Re: upstream connect error or disconnect/reset before headers. reset reason: connection termination

‎26 Jun 2024 08:40 AM

Same issue here.Have Sky been doing upgrades overnight or is it a Yahoo issue

 

This is the error message.

 

upstream connect error or disconnect/reset before headers. reset reason: local reset
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Paul911
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Re: upstream connect error or disconnect/reset before headers. reset reason: connection termination

‎26 Jun 2024 08:41 AM

This clearly a issue at Sjy's end has everyone is having the same problem...im waiting for some very importantant results today and im not able to log on to emails!

 

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Sh0701
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Re: upstream connect error or disconnect/reset before headers. reset reason: connection termination

‎26 Jun 2024 08:43 AM

Same issue here - laptop on Windows 11

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RoboA
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Re: upstream connect error or disconnect/reset before headers. reset reason: connection termination

‎26 Jun 2024 08:44 AM

Exactly same issue here. Fine on a mobile but not on windows pc.

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snappydog
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Re: Cannot access mail. Error code is displayed

‎26 Jun 2024 08:46 AM

I have same problem on laptop but seems ok on my mobile

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Oddie2004
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Re: upstream connect error or disconnect/reset before headers. reset reason: connection termination

‎26 Jun 2024 08:49 AM

Appears to be Yahoo issue as been down since late yesterday so down to them to sort out.

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NicholasLBH
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Re: upstream connect error or disconnect/reset before headers. reset reason: connection termination

‎26 Jun 2024 08:51 AM

Hello All

 

Same problem.  I cannot access email on my desktop.  Phone access OK.   Keep getting the following message:

 

upstream connect error or disconnect/reset before headers. reset reason: local reset

 

Can this please be resolved urgently?

 

Thank you.

 

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Mshann00
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Re: upstream connect error or disconnect/reset before headers. reset reason: connection termination

‎26 Jun 2024 08:58 AM

same issue, unable to access emails with same message as above

 

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ddmmccdd
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Re: upstream connect error or disconnect/reset before headers. reset reason: connection termination

‎26 Jun 2024 09:00 AM

Same with me.

 

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Mark39
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Re: upstream connect error or disconnect/reset before headers. reset reason: connection termination

‎26 Jun 2024 09:06 AM

Posted by a Superuser, not a Sky employee. Find out more

Looks like this has now been resolved.

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