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Discussion topic: Email

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This message was authored by Jacquie3 This message was authored by: Jacquie3

Email

After spending 44 minutes in the phone with 2 different sky techs I got cut off and the problem still remains. I have no access to my emails. The problem started Monday evening I cannot access up to date emails and I also keep getting access codes. This is a major issue as everything depends on email's informing of deliveries, energy bills the list is endless

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This message was authored by Mark39 This message was authored by: Mark39

Re: Email

Posted by a Superuser, not a Sky employee. Find out more

Details, please. What happens when you try to a cess your email? Error message? Are you using an app? Or logging in via your browser?

This message was authored by jayach This message was authored by: jayach

Re: Email

Posted by a Superuser, not a Sky employee. Find out more

@Jacquie3 

Did you recently reply to an email asking you to upgrade/verify your email, as your account may have been compromised?

As @Mark39 says, we would need more information to be able to suggest a resolution.

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