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Discussion topic: Problem receiving emails not received any since yesterday. When I have tried to logon I have been to

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This message was authored by: Jacquie3

Problem receiving emails not received any since yesterday. When I have tried to logon I have been to

Problems with emails I haven't received any since yesterday. I have contacted help desk and they have sent this link to you. 

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This message was authored by: Mark39

Re: Problem receiving emails not received any since yesterday. When I have tried to logon I have bee

Posted by a Superuser, not a Sky employee. Find out more

Are ypu using an email app? Which one? Can ypu login here:  https://www.sky.com/signin/email

This message was authored by: caesarome

Re: Problem receiving emails not received any since yesterday. When I have tried to logon I have bee

Posted by a Superuser, not a Sky employee. Find out more

@Jacquie3 

Login to your online account:

 

https://skyid.sky.com/signin/email/


Go to Settings > More Settings > Filters and remove anything that you did not setup.

 

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

 

And again remove anything here that you did not setup.

 

If you have had to make then logout and change your password:

https://skyid.sky.com/resetpassword/

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