This discussion topic has been answered Discussion topic: Verify email account scam?
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Message posted on 14 Jan 2026 10:54 AM
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Email
Had email saying you verify my email address I think it's scam
Message posted on 14 Jan 2026 11:30 AM
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Re: Verify email account scam?
I have just updated my contract with sky hand am a diamond vip member and been getting urgent verify you email. Emails from Sky. Quite concerned this is a scam email as there has been one on various tv programmes in the last week about other companies being subject to similar emails - I am a long term Sky customer why after over 25yrs do I need to very my Sky email ?????? What's going on
Message posted on 14 Jan 2026 12:11 PM
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Re: Verify email account scam?
Read the posts above. It seems that it's a genuine balls up from SKY.
Message posted on 14 Jan 2026 12:19 PM
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Re: Verify email account scam?
Thank you 🙏
Message posted on 14 Jan 2026 12:37 PM
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Account email verification
I have received an email from Sky asking me to verify my email account. When I select the verify button in the email I get a responds saying that the page is not secure and advising me to close the link. What can I do.
Message posted on 14 Jan 2026 12:39 PM
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Re: Account email verification
I have also received a similar email - but when I click the link, it allows me to login to the Sky website - but then nothing - no verification nothing??
__PRESENT
Message posted on 14 Jan 2026 12:48 PM
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Email
I have received two emails from Sky asking me to verify my account with a link, which does not work. Is this a scam???
Message posted on 14 Jan 2026 01:19 PM
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emails
why do I keep getting emails to Verify your email address? is it legit.
Message posted on 14 Jan 2026 01:19 PM - last edited: 14 Jan 2026 01:20 PM
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Re: Email
@cross24511018, @Zejnori it would appear not to be a scam. See the previous posts.
Message posted on 14 Jan 2026 01:51 PM
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Re: Email
Hi all - it's been confirmed by Sky as a scam.
I just called Sky to check on this, as my folks just received one of these - pasted below. I've removed Dad's name.
Sender was: From: Sky <sky'at'email.contact.sky>
Sky confirmed IT'S A SCAM - delete and ignore!
Message posted on 14 Jan 2026 01:58 PM
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Re: Email
If that emaiil has your actual name on and not dear user or something like that then despite what you have been told this time it is not a scam as we superuaets have had this investigated by the Sky team in
hete and they have come back to say it is from Sky.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 14 Jan 2026 02:00 PM
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Re: Email
Thanks 🙂
The sky advisor told me that at first they thought this was genuine, but on closer investigation it was confirmed as a definite scam, even with the correct first name in the greeting.
He said there are currently no requirements to confirm any email addresses or payment details.
I'd prefer to play it safe!
Message posted on 14 Jan 2026 02:03 PM
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Re: Account email verification
Hi Harry
I think that all you need to do is login using same email as contained in your account details and that's it.
my problem was , I think, linked to using an IPad. When I logged in using an Android account it was fine.
hope this helps.
Message posted on 14 Jan 2026 02:03 PM
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Re: Email
It's genuine.
I attempted to log in using a false password and the system immediately flagged up that the password was incorrect.
Using the correct password logged me into my account.
I don't know why Sky need to do this, but it's not a scam.
Message posted on 14 Jan 2026 02:03 PM
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Email
I have received an email from sky asking me to log in and verify - is it really?
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