07 Nov 2023 12:18 PM
Was not given an option of re installing 2SV. Just appeared as if nothing had happened even though I mailed Sky and said I did not wish to use it any more.
07 Nov 2023 12:28 PM
Randomly 2SA popped up for the 1st time this morning since this all kicked off last week, but only on my phone, not on my laptop. To be fair the code came straight away and worked.... but it's not asked for 2SA since. So considering Sky cancelled my 2SA last week as "the only solution" it seems like it's still all over the place
07 Nov 2023 12:39 PMPosted by a Superuser, not a Sky employee. Find out more
I mailed Sky and said I did not wish to use it any more.
When you signed up to 2FA you were given a recovery code so if you didn't make a note of it then check the email you were also sent.
To turn off 2FA sign in with the recovery code so at the login select "can't sign in with the code" link. You'll then be asked for the recovery code.
11 Nov 2023 08:57 PM
I had to use my recovery code to get back into my email. The two step verification isn't working: no code is sent to my mobile.
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