Unable to access sky email on web as verification code never sent - have tried several times

[Mark39]

Just to confirm - I've been notified that Sky are aware and are investigating.

[HAL12]

Thank you 

[jayach]

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@cm1980 wrote:

Tried to setup via outlook app, same issue .... sending code to mobile number ******1234

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Don't set it up as Yahoo, set it up as IMAP and use a generated password.

https://www.sky.com/sky-yahoo-mail/manage-apps

If you need the server details use these:

imap.mail.yahoo.com port 993 SSL

smtp.mail.yahoo.com port 465 SSL

Good luck

Edit, I originally put the POP port instead of the IMAP port, now corrected.

[rich7908]

Also not recieving access code to sign in to yahoo mail ?

[DadPav]

Yes have the same problem/problems: No 2FA texts and does not let me update password.

Also afraid that I had been hacked

This has been happening for last 4 hours...get it fixed!

[el1seandc0rey]

Same as me. I thought something had changed on my phone

[Val1950]

2 step verification has worked until now, suddenly I'm not receiving text codes. It's for my husband, I shouldn't have set up 2 step verification and I really regret it now as I'm sometimes not home when he needs the code. Also, I don't remember getting the initial code and can't find it. Is there any way to fix this?

[sam110]

i am   having the same trouble  not sending verification to my phone or recognising my recovery code, i had trouble 6 weeks ago when i had not signed up for  the 2 step verification it would not  sign me in . i have tried everything. i am thinking of cancelling my sky account and jest get freeview and netflix

[caesarome]

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@sam110 wrote:

 i am thinking of cancelling my sky account and jest get freeview and netflix

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Why cancel your TV service over issues with your email account, just sign up for an email account at Gmail.com or Outlook.com instead.

[stradbroke]

I've opened an email account with gmail and yahoo.com but will still keep tv with Sky, even at what they are charging me !

[Pete26]

Yes Exactly the same been like it 2 days now and forgot my reset code so am up the creak with out a paddle 

[fluptup]

Just to add my voice that OTP not coming through to phone. Aware that it's been posted that Sky are alert to the problem too. Try again tomorrow I guess.

[kibber]

I am also having the same problem - not receiving code for two-step authenticiation.

Tried phoning Sky - went through to a call centre - they said engineers were very busy, but then said that it is a Yahoo problem not a Sky problem.

Gave me a number for Yahoo, when called the number was dead.  Found another number for Yahoo, went straight through to a person (based in Ireland), said that he could see I had a virus at 25% in my mailbox, and later it went up to 33%.  The person wanted access to my computer.  At which point I hung up.

Any updates on this?  Have all mailboxes got a virus?   Sky?

[Donald2002]

Use the Recovery Code to turn off 2 Step Authentication. Mine worked immediately and I logged straight into email. Read detailed responses on page one posts describing.

[Trefusis]

Same problem here too!

I pay more than enough for Sky and these things keep happening!