Discussion topic: Sky not sending my code to my phone.
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‎23 Dec 2023 07:08 PM
SO dissopointed sky set up a secendry security on my sky yahoo account. When I sign in ,ishould get a text message code. The problem is never send the code . this is going on for six weeks now.
Is there any other way I can accsess my email.
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‎23 Dec 2023 07:49 PM
Posted by a Superuser, not a Sky employee. Find out more
@Spencer+1955 wrote:
SO dissopointed sky set up a secendry security on my sky yahoo account. When I sign in ,ishould get a text message code. The problem is never send the code . this is going on for six weeks now.
Is there any other way I can accsess my email.
Only two reasons I can think of why you're not receiving the verification code: either you entered your mobile number incorrectly when you set up 2 step verification, or there's a problem with your mobile provider (if it's Sky, there's no problem, to my knowledge).
If you made a note of the Recovery Code as recommended on screen you can use it to turn off 2 step verificaiton.