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Discussion topic: Can't open my yahoo mail app it keeps crashing

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royal+mail69
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Can't open my yahoo mail app it keeps crashing

‎27 Feb 2024 03:39 PM - last edited: ‎04 Mar 2024 01:23 PM by Community Manager

Yahoo mail app keeps crashing

 

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KevNewMedia
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Re: Can't opem my yahoo mail app it keeps crashing

‎28 Feb 2024 11:11 AM

Posted by a Sky employee

Hi Everyone

 

Thanks for highlighting this problem.

 

This wasn't a problem with your Sky email service, but an issue with the Yahoo app.  This should now be resolved.  You may need to delete and reinstall the app, to get back up and running.

Thanks
Kev
Community Manager

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ScottC73
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Yahoo app disappears

‎27 Feb 2024 03:01 PM

My yahoo app disappears when you press it. E mails working when logging on desk top. Tried deleting and reinstalling and rebooting. iPhone 11. All other apps fine. Any ideas ?

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Mark39
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Re: Can't opem my yahoo mail app it keeps crashing

‎27 Feb 2024 03:40 PM

Posted by a Superuser, not a Sky employee. Find out more

Yes, there have been several posts on this. Looks like a bug in the app. You can log in to your email here pending a fix from Yahoo: https://www.sky.com/signin/email

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Robertof+Ladywell
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Sky / Yahoo email stopped working on mobile

‎27 Feb 2024 04:16 PM

Sky / Yahoo email has just, today, stopped working on my Google Pixel 4a mobile phone. It still works on my computer. I have rebooted the phone, run anti virus, and uninstalled and re-installed the Yahoo app.  HELP!

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Mark39
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Re: Sky / Yahoo email stopped working on mobile

‎27 Feb 2024 04:22 PM

Posted by a Superuser, not a Sky employee. Find out more

If you're using the Yahoo app, a quick look through recent posts will indicate there appears to be a bug with the app which Yahoo will need to fix.

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homer57
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My email has stopped working on my phone and pad. a

‎27 Feb 2024 04:35 PM

1000014849.jpg

 any help would be appreciated 

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Mark39
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Re: My email has stopped working on my phone and pad. a

‎27 Feb 2024 04:40 PM - last edited: ‎27 Feb 2024 04:41 PM

Posted by a Superuser, not a Sky employee. Find out more

Joined several posts in this thread relating to the Yahoo Mail app.

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Robertof+Ladywell
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Re: Can't opem my yahoo mail app it keeps crashing

‎27 Feb 2024 04:45 PM

Thank you. So it's a bug with the app, and we simply need to wait for Yahoo to sort it out.....

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Mark39
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Re: Can't opem my yahoo mail app it keeps crashing

‎27 Feb 2024 04:54 PM

Posted by a Superuser, not a Sky employee. Find out more
@Robertof+Ladywell wrote:

Thank you. So it's a bug with the app, and we simply need to wait for Yahoo to sort it out.....

It appears to be. Meanwhile you can still log in here: https://www.sky.com/signin/email

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jayach
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Re: Can't opem my yahoo mail app it keeps crashing

‎27 Feb 2024 05:01 PM

Posted by a Superuser, not a Sky employee. Find out more

Or you could try using a different app, such as Outlook.

outlook - Android Apps on Google Play

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Davidt01
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Re: Can't opem my yahoo mail app it keeps crashing

‎27 Feb 2024 06:36 PM

Link just goes to blank screen on my mobile.

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caesarome
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Re: Can't opem my yahoo mail app it keeps crashing

‎28 Feb 2024 05:48 AM

Posted by a Superuser, not a Sky employee. Find out more

@Davidt01 

That link works mie for me so if you are still having issues with the Yahoo email app then give this a try:

 

https://twitter.com/YahooCare/status/1762630726850146314

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Jim35
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Re: Can't opem my yahoo mail app it keeps crashing

‎28 Feb 2024 06:45 AM

You can open a Gmail account and add your yahoo account to it.

All your emails from Yahoo will go to your Gmail as well.

I keep both accounts linked in case one goes down.

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Debra2000
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Re: Can't opem my yahoo mail app it keeps crashing

‎28 Feb 2024 07:53 AM

Logging in through MySky doesn't help either. Still crashes.

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Yvonne50
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Re: Can't opem my yahoo mail app it keeps crashing

‎28 Feb 2024 08:55 AM

For issues with Yahoo app. Go into settings then apps. Once on yahoo app go to storage and clear data. Then app will open and emails return. Hope this helps

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