23 Oct 2024 11:43 AM
Since July all my emails have gone into the archive on my iPad and phone also my android laptop. I have been to computer repair shop even pc world.. no one can solve this problem. I've talked to sky help they told me there is a problem with sky and yahoo and to get a new email address.. any suggestions would be appreciated
23 Oct 2024 01:16 PM
Posted by a Superuser, not a Sky employee. Find out moreDo they appear in your Archive folder if you login online here: https://www.sky.com/signin/email ?
23 Oct 2024 01:18 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you do login online then check your filters that you have got set up.
So go to Settings > More Settings > Filters and remove anything here that could be causing this.
24 Oct 2024 05:37 PM
Hi haven't tried doing that.
Even on the yahoo account emails go into the archive.
This all started in July.
sky told me to get a new email address as there is a problem between Sky and Yahoo
I'll try what you have suggested thank you..
25 Oct 2024 11:10 AM
Posted by a Superuser, not a Sky employee. Find out moreLog in online to your Sky email & check for any filters to move email to archive &/or for any unknown email addresses added to forward emails.
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