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Discussion topic: Archive

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This message was authored by Davepug This message was authored by: Davepug

Archive

Since July all my emails have gone into the archive on my iPad and phone also my android laptop. I have been to computer repair shop even pc world.. no one can solve this problem. I've talked to sky help they told me there is a problem with sky and yahoo and to get a new email address.. any suggestions would be appreciated 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Archive

Posted by a Superuser, not a Sky employee. Find out more

Do they appear in your Archive folder if you login online here: https://www.sky.com/signin/email ?

 

This message was authored by caesarome This message was authored by: caesarome

Re: Archive

Posted by a Superuser, not a Sky employee. Find out more

@Davepug 

If you do login online then check  your filters that you have got set up.

 

So go to Settings > More Settings > Filters and remove anything here that could be causing this.

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Davepug
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This message was authored by Davepug This message was authored by: Davepug

Re: Archive

Hi haven't tried doing that.
Even on the yahoo account emails go into the archive.

This all started in July.  

sky told me to get a new email address as there is a problem between Sky  and Yahoo 

I'll try what you have suggested thank you.. 

 

This message was authored by twilight+princess This message was authored by: twilight+princess

Re: Archive

Posted by a Superuser, not a Sky employee. Find out more

Log in online to your Sky email & check for any filters to move email to archive &/or for any unknown email addresses added to forward emails. 

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
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