You could see if it will allow you to change it here but it will probably involve using the recovery code you weee asked to make a note of or forward it to another email account:
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
thanks for answering, long story short, tesco have some how lost my old number when tranferring to contract, its been nearly 5wks they keep saying theyre working on it. so im afraid i havent even got the number. and im afraid i dont have recovery code.
In the meantime you will still have access to your emails if you access it via an app on a mobile device.
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
In the meantime you will still have access to your emails if you access it via an app on a mobile device.
@kassie13 in particular, it's the bit in the box. You won't be able to change the number without access to the old number. In short, you'll have to contact Sky, I'm afraid.
I am trying to change my phone number ,you keep sending a code to my old number
You mean the 2 step Verification Code? If you kept a separate note of your Recovery Code as Sky recommended, you can use it to turn off 2 step login and set it up again with your new number. If you didn't, you'll have to call Sky who will be able to do it for you within 21 days.
