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Discussion topic: 2-step verification seems to be active but we cannot change the phone number

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This message was authored by Hugh+Cosgrove This message was authored by: Hugh+Cosgrove

2-step verification seems to be active but we cannot change the phone number

With Sky Yahoo Mail we get prompted for a 6 digit code to mobile phone - i.e. appears to have 2-factor authentication set . Now we want to change this phone number but Sky Yahoo Security settings do not seem to have 2-factor authentication as an option (it seems to be a link that does not work) and so there is no place to change this phone number

 

Could this phone number be a historic setting? Anyone with ideas how we can change this phone number?