Discussion topic: request engineer

This message was authored by: RS71 · ‎22 Jun 2024

please can an engineer be booked to move our router from bedroom

This message was authored by: Highlinder · ‎22 Jun 2024

@RS71 Are you talking about moving a master socket to another room in the property or is this an ONT that you are requesting moved?

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This message was authored by: RS71 · ‎26 Jun 2024

Thank you for coming back to me. We would like to move the main router from our son's bedroom. I am not sure if that is the OTN or not. I suspect not. Thanks for your help.

This message was authored by: jamesn123 · ‎26 Jun 2024

Hi @RS71

Do you have full fibre or just FTTC?

If you have FTTC it will be a master socket relocation which is typically quite an easy job.

If you have FTTP(Full Fibre) it will be an ONT move which is typically harder to complete.

Both should cost £65.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

Discussion topic: request engineer

request engineer

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