Taking over a firbe box in house instead of the cooper wire

[hamsome007]

Hi i got superfast broadband at 1.8mb 

and its too slow sky broadband is coming throgh copper cable 

i do have two firbe boxs coming into the property one is being used by aquiss as i need it for word at 160mb 

i would like sky to use the other box but i tried two year ago for them to use other box but sky said it dosnot show on there System 

both boxs was installed by openreach 

[cookiemonsteruk]

@hamsome007 

Could you enter your full address below and post the table and notes after removing your address from the image

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

[Hamsome1]

 

 

 

 

[cookiemonsteruk]

@hamsome007 

The 330 Mbps wbc fttp suggests that maybe the initial connection was installed by openreach as part of a rural community due to vdsl speeds not capable of delivering more than 10Mbps superfast or as part of a government voucher scheme in both cases sky is always a authorised reseller hence possibly why they installed it for aquiss.  

[Hamsome1]

So dos that mean they can do it and it show on there system 

[TimmyBGood]

@Hamsome1 

It could well be the reason Sky cannot see FTTP availability on their sales system: a typical listing would show 1000Mbs inbound and 220Mbs outbound.

[cookiemonsteruk]

@hamsome007 

What area of the uk are you in? Is it rural?

Were the openreach boxes there when you moved in .  How did you end up selecting aquiss as a provider.? You may have to go back to them to either upgrade your active box to 330Mbps or to see if they can give you a new line on the second inactive ont

[TimmyBGood]

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@cookiemonsteruk wrote:

@hamsome007 

The 330 Mbps wbc fttp suggests that maybe the initial connection was installed by openreach as part of a rural community due to vdsl speeds not capable of delivering more than 10Mbps superfast or as part of a government voucher scheme 

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330/50 was also the fastest offering if 'business broadband' over FTTP was ordered a few years ago: it's what BT Business resold under their 'Infinity' branding, so Aquiss may have done the same.