13 Mar 2023 04:02 PM
good afternoon
Already if it is a week that I'm facing difficulty checking the internet, my videos when I go to watch on youtube platform, tiktok etc is crashing and does not load
The speed of my internet is terrible
Please check this out for me
13 Mar 2023 04:27 PM
Posted by a Superuser, not a Sky employee. Find out more@Momesso you are addressing Sky by posting on the forum. The quickest way to get your connection tested is to run the connection test in the My Sky app which if you let it will go on and test the wifi connection to your devices.
Otherwise give Sky a call dialling 150 on your Sky Talk line is free.
13 Mar 2023 04:27 PM
Posted by a Superuser, not a Sky employee. Find out more@Momesso You are not talking to Sky, this is a customer to customer based forum. If you would like help with your internet speed could you please post your router stats.
Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
13 Mar 2023 04:27 PM
Posted by a Superuser, not a Sky employee. Find out more@Momesso you are addressing Sky by posting on the forum. The quickest way to get your connection tested is to run the connection test in the My Sky app which if you let it will go on and test the wifi connection to your devices.
Otherwise give Sky a call dialling 150 on your Sky Talk line is free.
05 Oct 2024 10:26 PM
I am informing you that I have no internet and it does not work
No problem. Browse or search to find help, or start a new discussion on Community.
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