Broadband
0

Discussion topic: No internet access

Reply
Craig119
What's this?
This message was authored by Craig119 This message was authored by: Craig119

No internet access

‎05 Oct 2024 08:28 PM

WiFi isn't working. Says my signal strength is excellent but I've got no internet access and none of my devices are connecting to the WiFi box. Mobiles, tablets, or Xbox.
Report post
Post 1 of 3
164 Views
Reply
Reply

All Replies

mae-3
What's this?
This message was authored by mae-3 This message was authored by: mae-3

Re: No internet access

‎05 Oct 2024 09:01 PM

@Craig119 

 

Try rebooting the router if that doesn't work then you'll need to contact Sky to get an engineer booked to fix the issue.

-------

Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
Report post
Post 2 of 3
136 Views
Reply
0 Likes
SCafferty
What's this?
This message was authored by SCafferty This message was authored by: SCafferty

Re: No internet access

‎05 Oct 2024 09:15 PM

Mines been the same the last week. 4/5 times around 7-8pm, it cuts off. Getting quite frustrated with it as the app checker service says everything is fine when it clearly isn't!

Report post
Post 3 of 3
117 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion