Discussion topic: new customers
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Message posted on 26 Apr 2024 10:00 AM
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new customers
Seems to me that sky values new customers more than loyal customers. I have been with them for over 10 years and they give me a higher rate for my broadband than if i was just joininng. How is that good or fair customer practice?
I will be reviewing my options pretty soon.
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Message posted on 26 Apr 2024 10:14 AM
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Re: new customers
@Benjamin2 wrote:
How is that good or fair customer practice?
Probably neither: it is however standard practice for ISPs.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 26 Apr 2024 10:43 AM
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Re: new customers
I'm afraid if you move to another isp, in 18 months time you'll find yourself in the same situation. You'll then be able to move back to Sky and benefit from new customers rates.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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