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Discussion topic: Sky customer service email address

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This message was authored by Justanothernumber This message was authored by: Justanothernumber

Sky customer service email address

Hi I would like a sky customer service email address . I do not wish to join a third party social media company to contact sky customer services . My sky talk is down yet again (every time it rains!) and so I can't contact sky via phone and would like to submit a formal complaint without having to join twitter or Facebook . Thanks 


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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Sky customer service email address

Posted by a Superuser, not a Sky employee. Find out more

@stephanie49  There is no email address for sky customer services 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Sky customer service email address

Posted by a Superuser, not a Sky employee. Find out more

@Justanothernumber  There isn't one as sky don't use email as a communication tool  follow the instructions on the link below to make a complaint 

 

https://www.sky.com/help/articles/how-to-make-a-complaint


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by stephanie49 This message was authored by: stephanie49

Re: Sky customer service email address

can i have a sky e,ail as i am a custemor email address  thanks

This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Sky customer service email address

Posted by a Superuser, not a Sky employee. Find out more

@stephanie49  There is no email address for sky customer services 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky customer service email address

Posted by a Superuser, not a Sky employee. Find out more

@stephanie49 wrote:

can i have a sky e,ail as i am a custemor email address  thanks


@stephanie49 

Your post isn't clear. Depending on what you mean

  • Sky don't use email for general communication 
  • do you mean you've joined Broadband and want a Sky email address, which haven't been issued for quite a while. 

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by GD1 This message was authored by: GD1

Re: Sky customer service email address

Posted by a Superuser, not a Sky employee. Find out more

@stephanie49  Did you not read the rply directly above your post?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by Michellerobert This message was authored by: Michellerobert

Re: Sky customer service email address

Yes I need sky customer service emails adress

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky customer service email address

Posted by a Superuser, not a Sky employee. Find out more

@Michellerobert wrote:

Yes I need sky customer service emails adress


@Michellerobert 

Please read our earlier responses. There isn't one. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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