Discussion topic: i dont have sky internet

This message was authored by: Teni+jason · ‎30 Dec 2023

please i dont have sky internet

This message was authored by: SKY1992bf · ‎30 Dec 2023

@Teni+jason your post doesn't give us much to go on we need the full details if you want help

what do you mean by you don't have sky broadband

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This message was authored by: MarkGoldsmith · ‎30 Dec 2023

Have your services been restricted because you haven't paid your bill?

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: Merlin010 · ‎30 Dec 2023

My sky Internet is down as well.....yet again

This message was authored by: TimmyBGood · ‎30 Dec 2023

@Merlin010

Sky supplies something like six million households with broadband nationally: any individual outage is most often unrelated to any other.

It's best to start your own thread, and

if you post your Hub stats, we'll have some information about your particular phone line and internet connection to work with.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: MarkGoldsmith · ‎30 Dec 2023

@Merlin010 wrote:
My sky Internet is down as well.....yet again

@Merlin010 @If your internet is down you should phone Sky and report it as that then starts the 48 hour compensation clock ticking. If you don't report the issue you can't get any potential compensation if it isn't fixed within 48 hours.

Sky Stream, Sky Glass Air and Sky Broadband customer

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Discussion topic: i dont have sky internet

i dont have sky internet

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