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Discussion topic: Xbox Interference

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This message was authored by CJ+Keen This message was authored by: CJ+Keen

Xbox Interference

Whenever I turn on my Xbox Series X, it knocks our Sky Q mini multiroom box off of the network. The mini box is saying there are connectivity issues. This has only been happening the last week or so. We have had the same Sky equipment for a couple of years, and the Xbox for nearly a year. Looking for advice please

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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Xbox Interference

Posted by a Superuser, not a Sky employee. Find out more

@CJ+Keen wifi conditions change due to multiple factors but the most common is interference from other networks. You can try powering down your hub and letting it reboot as it will then try tonfind the lesst congested wifi channel. If you want to be more scientific and have a windows laptop orcan Android phone download an app called wifi analyzer which shows all wifi networks within range with theircsignal strength and channel. A signal on the same or adajacent channel as your devices are using will interfere.

 

Wifi is always a poor choice for gaming so you msyvwant to look into using either ethernet cables or powerline adapters to connect your Xbox. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Xbox Interference

Posted by a Superuser, not a Sky employee. Find out more

@CJ+Keen wifi conditions change due to multiple factors but the most common is interference from other networks. You can try powering down your hub and letting it reboot as it will then try tonfind the lesst congested wifi channel. If you want to be more scientific and have a windows laptop orcan Android phone download an app called wifi analyzer which shows all wifi networks within range with theircsignal strength and channel. A signal on the same or adajacent channel as your devices are using will interfere.

 

Wifi is always a poor choice for gaming so you msyvwant to look into using either ethernet cables or powerline adapters to connect your Xbox. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
CJ+Keen
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This message was authored by CJ+Keen This message was authored by: CJ+Keen

Re: Xbox Interference

@Chrisee 

Just linked my Xbox with an ethernet cable and the problem seems solved.

 

Thanks for the assist!

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