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Discussion topic: Wifi

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This message was authored by: Ellie7619

Message posted on ‎30 Jul 2024 02:39 PM

Wifi

My wifi has been losing connection for so long now and its at the point i'm having to use my 4g the broadband test says its fine but it isn't please give me back a secure connection as this is what we are paying for.

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Avatar for Highlinder
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This message was authored by: Highlinder

Message posted on ‎30 Jul 2024 03:20 PM

Re: Wifi

Posted by a Superuser, not a Sky employee. Find out more

@Ellie7619  is your router black or white?

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This message was authored by: Ellie7619

Message posted on ‎01 Aug 2024 05:05 AM

Re: Wifi

@Highlinder black?

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This message was authored by: Highlinder

Message posted on ‎01 Aug 2024 09:56 AM

Re: Wifi

Posted by a Superuser, not a Sky employee. Find out more

@Ellie7619 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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