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Discussion topic: Wifi

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This message was authored by Ellie7619 This message was authored by: Ellie7619

Wifi

My wifi has been losing connection for so long now and its at the point i'm having to use my 4g the broadband test says its fine but it isn't please give me back a secure connection as this is what we are paying for.

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Wifi

Posted by a Superuser, not a Sky employee. Find out more

@Ellie7619  is your router black or white?

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Ellie7619
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This message was authored by Ellie7619 This message was authored by: Ellie7619

Re: Wifi

@Highlinder black?

This message was authored by Highlinder This message was authored by: Highlinder

Re: Wifi

Posted by a Superuser, not a Sky employee. Find out more

@Ellie7619 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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