Discussion topic: Wifi keeps disconnecting
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Message posted on 07 Jan 2025 03:50 PM
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							Wifi keeps disconnecting
						
					
					
				
			
		
	
			
	
	
	
	
	
Every day since getting fibre wifi goes down
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Message posted on 07 Jan 2025 05:01 PM
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							Re: Wifi keeps disconnecting
						
					
					
				
			
		
	
			
	
	
	
	
	
In what way does it go down? Do any lights on the hub change? Have you run the line test in the My Sky app?
Myself & Others offer our time to help others, please be respectful.
Message posted on 07 Jan 2025 05:28 PM
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							Re: Wifi keeps disconnecting
						
					
					
				
			
		
	
			
	
	
	
	
	
The router internet light turns orange I have to unplug everything to get it working it has been every day since getting fibre about three months ago
Message posted on 07 Jan 2025 05:32 PM
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							Re: Wifi keeps disconnecting
						
					
					
				
			
		
	
			
	
	
	
	
	
That certainly sounds like a fault. I've escalated your post to Sky, look out for a message on the forum.
Myself & Others offer our time to help others, please be respectful.
Message posted on 08 Jan 2025 09:08 AM
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							Re: Wifi keeps disconnecting
						
					
					
				
			
		
	
			
	
	
	
	
	
Thanks for escalating. We've sent an invite to @VickyMBel.
Tom
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