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Discussion topic: WiFi speed says is good but keeps disconnecting

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This message was authored by: James2208

Message posted on ‎28 May 2024 09:04 PM

WiFi speed says is good but keeps disconnecting

I keep checking my service on the app and it says the speed is good and is working good but I keeps disconnecting every 10 minutes
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This message was authored by: James2208

Message posted on ‎28 May 2024 09:04 PM

Re: WiFi speed says is good but keeps disconnecting

I also reset the box and it won't work
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Message posted on ‎28 May 2024 09:42 PM

Re: WiFi speed says is good but keeps disconnecting

Mine keeps doing exactly the same it's driving me mad
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This message was authored by: Chrisee

Message posted on ‎29 May 2024 06:51 AM

Re: WiFi speed says is good but keeps disconnecting

Posted by a Superuser, not a Sky employee. Find out more

@jellyfish29 & @James2208 if you want advice from forum members post your hub's connection stats see Find your Sky Broadband router statistics

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: jellyfish29

Message posted on ‎29 May 2024 09:01 AM

Re: WiFi speed says is good but keeps disconnecting

I tried but when I enter admin and password or sky it just clears the boxes and aoea nothing 

 

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This message was authored by: jamesn123

Message posted on ‎04 Jun 2024 11:43 AM

Re: WiFi speed says is good but keeps disconnecting

Posted by a Superuser, not a Sky employee. Find out more

@jellyfish29 

Make sure your not using Safari on an Apple device

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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