WiFi not working

[Sca-26]

The level security set in WPA3-T

[Sca-26]

There not WPA2-PSK

[JimM1]

@Sca-26 There is the WPA2 option mode is WPA2-PSK in operation..... Once you set it to WPA2, you may have to tell the devices to forget the network connection and then re-enter from scratch, but just try first to see!

[Sca-26]

No work it

[JimM1]

@Sca-26 When you tell the device to use the wifi, does the name off the sky Max hub appear to the device wither it is the TV or the mobile?

[Mh00]

No wifi working at the property 

[Daniel0210]

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@Mh00 wrote:

No wifi working at the property 

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@Mh00 

You've posted at 12:47am. Any broadband issues between midnight and 6-7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.

[Sca-26]

Problem solved. I changed the DNS on the iPhones to manual, entering 1.1.1.1 and 8.8.8.8.
tks