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This discussion topic has been answered Discussion topic: WiFi not working

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This message was authored by: KazIrvine

Re: WiFi not working

Yippee lol x it's back on for me, scunnert with sky though xxx

This message was authored by: Blossom666

Re: WiFi not working

This is the first time it's happened to me . I have been with them for about 6 years

This message was authored by: Nik75

Re: WiFi not working

I was watching a couple of episodes of something while waiting for the Sky guy to come this morning ....he arrived just as it was getting to a gritty bit! Had to wait just over an hour to see what happened (reminds me of the days you had to wait a while week for the next episode to come on TV!)

This message was authored by: Chundercat

Re: WiFi not working

Mine seems to have come back on again. Looks like it was off for about 30-45 minutes.

This message was authored by: Nathan127

Re: WiFi not working

First time it's happened to me ( that I've noticed usually sleeping at this time of night)  everybody's had the same faults/issue tonight . I've had no issues with sky so far and I've been with them for a few years  . I think it was just maintenance 🤞🏻

This message was authored by: Kallie

Re: WiFi not working

Mines just come back 

This message was authored by: Nathan127

Re: WiFi not working

I never knew about this sky community forum , first time I have used it , very handy 

This message was authored by: Aimee57

Re: WiFi not working

Mines isn't back up and running yet is anyone else's ? 

This message was authored by: Daniel0210 Answer

Re: WiFi not working

Posted by a Superuser, not a Sky employee. Find out more

Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

Hopefully it’s back up and running before 7am. If it’s not, post back in this thread and we can try to offer additional advice.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR

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