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Discussion topic: WiFi not working on apps

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Emily0401
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This message was authored by Emily0401 This message was authored by: Emily0401

WiFi not working on apps

‎15 Jan 2025 10:24 PM

WiFi works on everything except from sky go and YouTube 

this has been tested by 2 phones and 2 PlayStations and the same problem throughout but they work fine on mobile data 

Is there any reason why this would happen? No Sheilds are on WiFi and have not had this problem in nearly 5 years 

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caesarome
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Re: WiFi not working on apps

‎15 Jan 2025 10:46 PM

Posted by a Superuser, not a Sky employee. Find out more

@Emily0401 

Have yiu tried a reboot if your broadband hub at the mains ?

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Emily0401
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This message was authored by Emily0401 This message was authored by: Emily0401

Re: WiFi not working on apps

‎15 Jan 2025 10:49 PM

Yeah it's been reset and not made a difference, it's really odd how it's only 2 apps 

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