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Discussion topic: WiFi keeps losing connection with Sky Q box

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This message was authored by: Nealee

WiFi keeps losing connection with Sky Q box

I have recently installed a new broadband Max router. Now my skybox keeps disconnecting from the Wi-Fi every day. 
the broadband is still online, but I have to keep doing a WPS search on the router to reconnect it. Also my Wi-Fi speed is now slower since I've had the new box installed than it was before. is this correct?

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This message was authored by: Chrisee

Re: WiFi keeps losing connection with Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@Nealee only a main Sky box can be connected to a Sky Max hub so if it is a Q mini that should now be connected to the main Q box. This is different from thecway Sky Q worked with the black Sky hub you had before. If still stucck talk to Sky as they should provide a booster to help connectvyour Q boxes 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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