WiFi dropping out

[WiFiDrop]

My WiFi keeps dropping out 

[caesarome · Accepted solution]

@WiFiDrop 

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them so they can look into this for you.

[PL-JGH]

Same here.

Tried all the online diagnostics (inbetween needing to reconnect every 2 mins!)

Weather bad where I am but nothing showing on testing pages.

[Shelley54]

My WiFi keeps dropping our tv and other devices not connecting 

[Simon022]

Don't want a badge just want working internet im paying good money for 😡

[Pamjones42]

No this didn't help what number Can I call sky in to talk to someone to report the issue ?

[Simon022]

I upgraded my internet to part fibre and I'm paying more money out with no real difference from what I already had , we have 40 gb for a short period then have barely 20 mb which makes our tv buffer and other devices cut out , I'm not happy with this service.