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Discussion topic: WiFi dropping out on teams calls

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RY8
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This message was authored by RY8 This message was authored by: RY8

WiFi dropping out on teams calls

‎15 Jul 2024 03:50 PM

Hello. For a number of weeks my WiFi has become very unstable when using Teams. It has got to the point where every 2-5 mins there is a drop in the WiFi availability (see the bars drop on my laptop WiFi icon) and the teams call glitches/freezes for 3-5 seconds. Please can you advise?

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jamesn123
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: WiFi dropping out on teams calls

‎15 Jul 2024 05:56 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @RY8 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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