WIFI Drops

[MM1424]

My home wife drops at 3am to 5.45am everyday 

[cookiemonsteruk]

@MM1424 

Do you have sky q?

[MM1424]

yes I do 

[cookiemonsteruk]

@MM1424 

That would suggest the sky q eco mode may have to be changed

Follow the steps below and change eco mode to none

https://www.sky.com/help/articles/using-the-standby-settings#:~:text=Eco%20or%20Active.-,Eco,any%20s....

[MM1424 · Accepted solution]

The setting was on Eco. 
I have changed it to active. 
Will monitor tonight and see if the WiFi goes offline. 

thank you so much for helping me. 
much grateful 🙏 

[cookiemonsteruk]

@MM1424 

---

@MM1424 wrote:

The setting was on Eco. 
I have changed it to active. 
Will monitor tonight and see if the WiFi goes offline. 

thank you so much for helping me. 
much grateful 🙏 

---

@MM1424 

Hopefully that works 👍