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Discussion topic: Wi fi drop out
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This message was authored by: SKYRON4000
Message posted on 31 May 2024 12:53 PM
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Wi fi drop out
Hello everyone, I have sky broadband super fast but have an old sky router (8 years old, sky 2.0 I have been told). For the past few months, wi-fi has been dropping out, even though hard wired connections remain online. Devices such as a mobile phone or tablet will lose connectivity, whilst a PC will be fine. I have to manually reset the router for the wi fi to work again. Suspect I'm due a new router but no luck getting past the automated sky call handler. Any advice would be appreciated. Thanks in advance.
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This message was authored by: jamesn123
Posted by a Superuser, not a Sky employee.
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Message posted on 03 Jun 2024 02:55 PM
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Re: Wi fi drop out
If you mean you have the SR102 then yes you are due an upgrade. When calling Sky state your issue as broadband technical and hold though any prompts to go online or get a txt message
I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Myself & Others offer our time to help others, please be respectful.
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