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Discussion topic: Internet cuts out repeatedly

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This message was authored by: Joe251

Message posted on ‎03 Jun 2024 01:18 PM

Internet cuts out repeatedly

Internet cuts out repeatedly throughout the day.  Engineer came as we'd tried everything sky suggested and all he did was change the channel.  When we were with BT we never had this issue and all Sky have done is taken over the line (we r internet to the premises) 

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This message was authored by: cookiemonsteruk

Message posted on ‎03 Jun 2024 01:22 PM

Re: Internet cuts out repeatedly

Posted by a Superuser, not a Sky employee. Find out more

@Joe251 

 

Could you post your router stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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This message was authored by: Joe251

Message posted on ‎03 Jun 2024 02:55 PM

Re: Internet cuts out repeatedly

IMG_0254.png

 won't let me sign in with admin and sky just comes up with this message 

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