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Discussion topic: Internet cuts out repeatedly

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Joe251
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Internet cuts out repeatedly

‎03 Jun 2024 01:18 PM

Internet cuts out repeatedly throughout the day.  Engineer came as we'd tried everything sky suggested and all he did was change the channel.  When we were with BT we never had this issue and all Sky have done is taken over the line (we r internet to the premises) 

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cookiemonsteruk
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Re: Internet cuts out repeatedly

‎03 Jun 2024 01:22 PM

Posted by a Superuser, not a Sky employee. Find out more

@Joe251 

 

Could you post your router stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Joe251
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Re: Internet cuts out repeatedly

‎03 Jun 2024 02:55 PM

IMG_0254.png

 won't let me sign in with admin and sky just comes up with this message 

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