Internet dropping on some devices

[Andyboy1970]

Our devices connect by wifi to the sky router but often without internet available.

When this happens some of our devices are connected to the internet and some aren't.

Tested via the Sky app. = all good. I even got this result with the router disconnected!

The house has fibre connected by openreach. (New build).

Sky Q box connected by ethernet cable to the router.

Watching iplayer or other apps through the Sky box we keep get buffering on screen.

Using our smart Tv's built in apps and wifi we constantly connect and disconnect from wifi.

Thanks for reading.

[jamesn123]

Hi @Andyboy1970 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...